Thank you for
accessing the Alichem.com website operated by Alichem Inc. We respect your
privacy and want to protect your personal information. To learn more, please
read the following Privacy Policy.
We reserve the
right to change the provisions of this Policy at any time. We will alert you
that changes have been made by indicating on the policy the date it was last
updated. We encourage you to review this policy from time to time to make sure
that you understand how any personal information you provide will be used. By
visiting the site directly or through another site, you accept the practices
described in this policy.
We are not
responsible for the content or privacy practices on any web site not operated
by Alichem Inc. that link to our sites OR links away from our web pages.
Information Collection and Use
Information Collection
We collect
information from you in several different ways on this Site. One goal in
collecting personal information from you is to provide an efficient,
meaningful, and custom experience. For example, we can use your personal
information to:
Help make the Site
easier for you to access and use by not having to enter information repeatedly.
Help you
quickly find information, products, and services.
Help us create
content that is most relevant to you.
Alert you to
new information, products, and services that we offer.
Data Security
The site
incorporates physical, electronic, and administrative procedures to safeguard
the confidentiality of your personal information, including Secure Sockets
Layer ("SSL") for all financial transactions through the site. We use
SSL encryption to protect your personal information online, and we also take
several steps to protect your personal information in our facilities. Access to
your personal information is restricted. Only employees who need access to your
personal information to perform a specific job are granted access to your
personal information. Finally, we rely on third-party service providers for the
physical security of some of our computer hardware. We believe that their
security procedures are adequate. For example, when you visit the Site, you
access servers that are kept in a secure physical environment, shielded by an
electronic firewall.
While we use
standard industry precautions to safeguard your personal information, we cannot
guarantee complete security. 100% complete security does not presently exist
anywhere online or offline.
Opt Out/Corrections
correct or
update your personal information;
stop sending
emails to your email address;
disable your
account to prevent any future purchases through that account. You can make
these requests by telephoning 800-467-2918, or emailing your request to
sales@alichem.com
Please do not
email your credit-card number or other sensitive information.
Information Use and Disclosure
Internal Use.
We use your personal information to process your order and provide you with
customer service. We may internally use your personal information to improve
the Sites' content and layout, to improve outreach and for our own marketing
efforts (including marketing our services and products to you), and to
determine general marketplace information about visitors to the Site.
Communications
with You: We will use your personal information to communicate with you about
the Site and your order(s) and deliveries. Also, we may send you a confirmation
email when you register with us. We may send you a service-related announcement
on the rare occasions when it is necessary (for example, if we must temporarily
suspend our service for maintenance.) Also, you may submit your email address
to leave feedback, to get enquiry or to get e-newsletter. If you submit your
email address, we use it to deliver the information to you.
Similar to most
catalog and Internet retailers, we sometimes use other vendors to perform
specific functions on our behalf. When we disclose information to these service
providers, we disclose information to help them to perform their service. For
example, in order to deliver products to you, we must share some information to
execute the delivery. We partner with third parties (such as the U.S. Postal
Service, TNT, and Federal Express) to ship products, to ensure delivery, and so
that we can obtain feedback, improve the quality of our service, and measure
and improve the quality of the service of the third party. In the example of
couriers, we provide them some personally identifiable information such as your
name, shipping address, email, and phone number.
Similarly, to
help you buy products and provide customer service to you, we must provide your
credit card number to financial-services corporations such as credit-card
processors and issuers. When we submit your credit card number for
authorization, we use state-of-the-art data encryption to protect your
information(this is described below under Data Security).
We may disclose
such information in response to requests from law enforcement officials
conducting investigations; subpoenas; a court order; or if we are otherwise
required to disclose such information by law. We also will release personal
information where disclosure is necessary to protect our legal rights, enforce
our terms of use or other agreements, or to protect ourselves or others. For
example, we may share information to reduce the risk of fraud or if someone
uses or attempts to use the Site for illegal reasons or to commit fraud.
We will not
sell (or trade or rent) personally identifiable information to other companies
as part of our regular course of business. However, it's possible that we might
acquire or merge with or be acquired by another company or that we might
dispose of some or all of our assets. If that happens, your personal
information may be disclosed to another company, but that disclosure will be
subject to the Privacy Policy in effect.
We may share
non-personal information (such as the number of daily visitors to a particular
web page, or the size of an order placed on a certain date) with third parties
such as advertising partners. This information does not directly personally
identify you or any user.
Offline Collection, Use & Disclosure of
Information
As you might
expect from us, the majority of information that we collect is obtained through
our Site, and this privacy policy applies only to that online collection of
personal information. We also may collect information offline, where we also
try to protect the privacy of your personal information. One example involves
someone calling us to place an order or to ask questions. When someone calls,
we will ask only for the personal information we need in order to place the
order, or to answer questions that support the purchase and delivery of our
products to you. In the event information is stored (such as order
information), we will enter it into our database. Another example involves
faxes. If you fax something to us, we will act upon the fax and then either
store it a locked repository or we will shred the fax if there is no need to
retain the information. There are other ways we could learn of personal
information offline (for example, we suppose someone could send us a letter
including some return address information), and this policy doesn't discuss or
try to predict all of those methods or uses. As we mentioned, we will try to
treat offline collection, uses, and disclosures consistently with our relevant
online practices.
Updates to this Policy
If we change or
update this Privacy Policy, we will post changes and updates on the Site so
that you will always be aware of what information we collect, use and disclose.
We encourage you to review this Privacy Policy from time to time so you will
know if the Privacy Policy has been changed or updated. If you have any
questions about the Privacy Policy, please contact us at 800-467-2918 or sales@alichem.com .
Copyright ©2016 Alichem Inc, - All right reserved.